This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
Joan Phelan collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Joan Phelan with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
- Contact Form
How will we use your data?
Joan Phelan collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- Provide services based on your package and schedule appointments.
When Joan Phelan processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Data is stored within the EEA, however some services such as this website which is built in WordPress and its supporting plugins are stored outside the EEA.
Some of your data will be stored and processed within Acuity Scheduling. A fully GDPR compliant scheduling and payment service. You can read their Data Storage policy here. Additionally, we use Stripe for secure payment processeing.
Joan Phelan will process personal data during the duration of any contract and will continue to store only the personal data needed for marketing and sales purposes. You have the right to rescind that data at any time by contacting me.
Marketing
Joan Phelan would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Joan Phelan from contacting you for marketing purposes.
What are your data protection rights?
Joan Phelan would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Joan Phelan for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Joan Phelan correct any information you believe is inaccurate. You also have the right to request Joan Phelan to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Joan Phelan erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Joan Phelan restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Joan Phelan’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Joan Phelan transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: +353-87-851-5064
Or write to us:
Skinstown
Ballyragget
Co Kilkenny, IE
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
- Monitoring anonymised traffic with Google Analytics. The information that is sent to google is completely anonymised and can not be used for tracking or advertising purposes.
What types of cookies do we use?
- Google analytics installs a cookie on your browser that is completely anonymised.
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Joan Phelan website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Joan Phelan keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 04/05/21.
Governing Law
This Privacy Statement is governed by the laws of Ireland and you submit to the exclusive jurisdiction of the Irish Courts.
How to contact us
If you have any questions about Joan Phelan’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@joanphelan.ie
Call us: +353-87-851-5064
Or write to us at:
Skinstown
Ballyragget
Co Kilkenny, IE
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Joan Phelan has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Data Protection Commission
Canal House, Station Road, Portarlington, Co. Laois, R32AP23